Home delivery
If you order from pipstudio.com, you can choose to have your order delivered to your home or collect it from us in person at the Pip Studio counter.
If you choose to have your order delivered to your home you will have to sign for it upon receiving it.
Depending on the country where you purchase is delivered to, the following order and delivery costs apply:
(Be aware of customs costs if the delivery address is a non-European Union country)
The Netherlands € 4.95
Belgium € 4.95
Germany € 4.95
Austria € 8.95
France € 7.95
United Kingdom € 12.95
Spain € 12.95
Italy € 14.95
Finland € 14.95
United States of America € 34.95
For a full overview of our worlwide order- and shippingcosts, click here.
More about order- and shipping costs, contact our customer service at support@pipstudio.com or +44 2081 0668 89.7
In the Netherlands and Belgium, if you order before 23:59 on work days and pay with iDeal or credit card, your order will be delivered at home the following work day.
In Germany, if you order before 14:00 on work days and make a direct payment, your order, in principle, will be delivered to your home the following work day.
For all other countries: if you order before 14:00 on working days, we will forward the order to the shipping companies the same day. Depending on which country the purchase will be shipped to, it could take 1 to 5 working days:
France: 2 days
United Kingdom: 7 days
Austria: 3 days
Spain: 3 days
Italy: 3 days
Finland: 4 days
United States of America: 4 days
For a full overview of all countries, click here.
Tracking your order
Would you like to track your order? Consult the Track&Trace information on your purchase confirmati
When ordering multiple items, it can be possible that only some of the items are in stock. In that case, we may send your order to you in several shipments. Of course, we charge one time a shipping fee for this.
Have you received your shipping confirmation yet? It also includes the Track & Trace details, so you can follow your package. Sometimes this email might end up in your spam folder, so make sure to check there as well. Still can’t find the tracking info? Don’t worry, feel free to contact us, and we’ll be happy to help!
Our website pipstudio.com is the only place in the whole world with a large Pip Studio assortiment. It's also the place where you'll find our new collections as first.
We deliver worldwide, for more information about home delivery and costs, click here.
For more information about local Pip Studio stores, please see below.
Bed and Bath textiles
The Netherlands
0252-419050
Germany
+49 (0)5601- 929 75 70
Wallpaper
export@eijffinger.com
You can find your nearest store at the Eijffinger storefinder.
Porcelain, Bath accessories, Home textiles , Home accessories
info@neweditionhome.nl
+31 (0)23 800 99 00
Tiles
Pip Studio tiles are available via our partner De Tegel B.V.
De Tegel B.V. Konijnenberg 38, 4825 BD Breda
We will do everything we can to deliver your products safely to your door. If something does go wrong with your order, we will make sure that any missing or replacement products are delivered to you as soon as possible.
It is important that you inform our customer service about any missing or damaged items within seven days (please include pictures of any damaged items). If you have reported the damage, customer service will provide more information about the return procedure. This can differ per product.
Did you receive the instruction to return your damaged product(s)? From the day of receipt, you will have thirty days to send the damaged product to us. We will cover the costs of return shipping; the amount will be refunded to your account afterwards.
